AI agents for ecommerce that recover carts and clear the queue
AI agents for ecommerce win back abandoned carts with real conversations, answer where is my order questions from live data, and keep support and social running 24/7, so revenue stops leaking and your team stops copying tracking numbers. Built on the Shopify and Klaviyo stack you already run.
Where store revenue quietly disappears
Abandoned carts chased with generic emails, a support desk buried in order status tickets, and social channels that go silent exactly when traffic peaks. Every one of them is automatable.
Seven of ten carts walk away
Most shoppers load a cart and leave, and the generic recovery email lands in promotions and gets ignored. That is real revenue sitting one good conversation away from checkout.
The inbox is a WISMO queue
Where is my order tickets bury your support desk, and every one of them is a copy paste of a tracking link your system already knows. Real problems wait behind them.
Social goes quiet every peak season
When Black Friday traffic spikes, DMs and comments pile up unanswered because everyone is packing orders. The quarter that should build your audience is the quarter you ghost it.
Agents that sell, answer, and update while you sleep
One connected system that recovers carts conversationally, answers support from live order data, updates customers before they ask, and keeps social moving through peak season.
Conversational cart recovery
Triggered by real shopper behavior, not a timer. The message references the actual cart, answers objections about sizing or shipping, and carries the shopper back to checkout by email or WhatsApp. It stops the moment they buy.
Support that knows the order
A chatbot trained on your policies and connected to live order data answers WISMO, returns, and exchange questions in seconds, 24/7. Anything unusual hands off to a human with the full conversation attached.
Shipping updates before they ask
Order confirmed, shipped, out for delivery, delayed: customers hear it from you first, on the channel they prefer. Proactive updates are how the WISMO queue empties for good.
Social that survives Q4
Comments answered, DMs triaged, product questions handled from your catalog, and launches scheduled across channels. Peak season stops meaning silent socials.
The numbers three months after go live
Live in your store in two to four weeks
Free store audit
We map your cart abandonment, ticket mix, and channel coverage, and show you where revenue and hours leak. You keep the written roadmap whether you hire us or not.
Fixed price blueprint
One number for the exact system: which flows we build, what the agents say, how Shopify, Klaviyo, and your 3PL connect. No hourly billing.
Build and test on real orders
We build inside accounts you own and test against live carts, tickets, and tracking events until handoffs to your team feel natural.
Handover and support
Documentation for every workflow plus 30 days of support. Your brand owns the system outright.
Your store, your accounts, your system
We build on Shopify, Klaviyo, and the support desk you already run, at a fixed price, with zero vendor lock in.
No replatforming
Your store stays the single source of truth. Agents read live order and inventory data through the API and write every interaction back, so reporting reflects reality.
Your brand voice, reviewed by you
Every message template and bot answer passes your review before go live. The agents sound like your best support rep on their best day, not like a script.
You own everything
Every workflow runs in accounts registered to your brand. Leave us tomorrow and the carts keep coming back.
Proof before final payment
You watch real abandoned carts convert and real tickets resolve before you settle the invoice.
The DTC brand that stopped writing off abandoned carts
A growing DTC brand was losing carts to generic recovery emails and drowning its two person support team in order status tickets. We built conversational recovery across email and WhatsApp, a support agent on live Shopify data, and proactive shipping updates.
Built on the tools your store already runs
Shopify at the center; Klaviyo and WhatsApp Business carrying the conversations; n8n, Make, or Zapier moving the data; Stripe on payments and Slack alerting your team. Your stack decides the tools, not the other way around.
Ecommerce automation, answered directly
What are AI agents for ecommerce?
AI agents for ecommerce are software workers that handle the repetitive revenue and support work around your store: recovering abandoned carts with real conversations, answering order status and policy questions from live data, sending proactive shipping updates, and keeping social channels answered through peak season. Anything unusual hands off to your team.
Does it integrate with Shopify?
Yes. Shopify is the center of most builds we do. The agents read live order, inventory, and customer data through the API, trigger on real shopper behavior, and write everything back so your store stays the single source of truth. Klaviyo, your 3PL, and your support desk connect the same way.
How much revenue can cart recovery add?
It depends on your traffic, AOV, and how many carts you currently lose. One DTC brand we built for recovers about $11k in monthly revenue from conversational recovery across email and WhatsApp. Your number scales with your abandoned cart volume, and we project it from your actual store data in the free audit rather than promising a percentage.
What do AI agents for ecommerce cost?
A complete build typically lands between $1,000 and $5,000 plus $50 to $300 in monthly platform fees, depending on how many channels and systems we connect. Recovered carts and deflected tickets usually cover the build within the first months. You get a fixed quote after a free audit of your store.
Will the bot annoy my customers?
Not if it is built with restraint. Recovery messages trigger on real behavior, reference the actual cart, and stop the moment someone buys or opts out. The support agent answers from your real policies and order data, and hands off to a human the moment a conversation needs one. Every template passes your review before go live.
How much did abandoned carts cost you last month?
Book Your Free Automation AuditWe map your cart and ticket flow and hand you the roadmap. 30 minutes, zero obligation.
Request your free store audit
Tell us where your carts, tickets, and channels stall. An automated confirmation reaches you in seconds; a human replies within business hours.
Direct lines
- Email: info@innovariatech.space
- Phone: +1 601 860 1258 · WhatsApp
- Or use the full contact page.
Related reading
How WISMO automation cuts support tickets by 60%, the best automation tools compared, and what automating follow up really costs, from our blog.
Built from these capabilities
AI chatbot development
Support agents trained on your policies and live order data, answering in seconds on every channel.
See chatbot development →Workflow automation
Orders, tracking events, and 3PL updates flowing between systems without anyone copying data.
See workflow automation →Email automation
Cart recovery, post purchase flows, and win back sequences that stop the moment a customer buys.
See email automation →Other industries: Real Estate · Healthcare · Logistics